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Frequently Asked Questions


Q: Is SavvyLevel® thermally calibrated?

Ans: Yes, SavvyLevel® is thermally calibrated to provide you with accurate levelling information. Unlike free apps and cheaper alternatives, SavvyLevel®'s calibration ensures that the level reading won't be affected by changes in ambient temperature. This means you can rely on precise and consistent levelling results regardless of external thermal conditions.

Q: What is the difference between different SavvyLevel® series?

Ans:

  • SavvyLevel® S5 (Savvy5) makes levelling simpler, quicker and more accurate for motorhome and caravan owners. With gyro-assist, Savvy5 now also provides real-time inclination reporting for 4WD drivers.
  • Savvy5 has been developed over several years, with a great deal of input from our customers. Many of you have told us what works well, what could be easier, and what you would like to see improved. That feedback has been central to the design of the Savvy5.
  • Our aim was to make a product that is simple to mount, easy to use, and accurate in real-world conditions. Whether you are levelling a caravan on a sloping site, setting up a motorhome for the night, or keeping an eye on roll and pitch in a 4WD, Savvy5 has been designed to give clear and useful information when you need it.
  • One of the major improvements in Savvy5 is its new gyro-assisted levelling capability. This helps provide smoother and more reliable information, especially when the vehicle is moving or when small bumps and movement might otherwise cause confusing readings. For 4WD users, this means clearer real-time roll and pitch information, helping you better understand the angle of the vehicle when travelling over uneven ground.
  • We have also made mounting much simpler. The new cradle design allows Savvy5 to be easily fitted and removed, and it also makes it possible to purchase a second cradle so the unit can be moved between your caravan, motorhome or 4WD. This gives customers more flexibility from a single device.
  • Bluetooth® performance has also been significantly improved. In practical terms, this means better range around heavily metallised caravans and motorhomes, without needing to mount the unit outside.
  • Savvy5 also includes optional USB-C power connection, improved precision, reduced lag, and a modular design ready for future accessories.

Q: If I install SavvyLevel® on the draw bar or inside, isn't it just levelling the small area on which it is mounted - just like a spirit level? How is it different?

Ans: Excellent question. SavvyLevel® sets itself apart from traditional spirit levels or other electronic levelers in a significant way. Unlike a spirit level, SavvyLevel®'s functionality is not confined to the area where it's mounted. It's not limited to just providing a local reading. Instead, SavvyLevel® comprehensively levels your entire caravan or motorhome, regardless of where it's placed—even if it's mounted upside down. 

Here's the magic: You personalize your preferred level, what we call your "individual level," for your vehicle. SavvyLevel® then memorizes this 3D level in its EPROM after 'Zero Calibration'/'Set Level' was processed. From that point on, it works tirelessly to maintain that precise level, ensuring your comfort and convenience. This cutting-edge capability goes way beyond a simple spirit level or free app. And it's this advanced technology that led us to develop the motorhome leveling solution and why SavvyLevel® is a standard inclusion on many high-end vans and is industry preferred.

Note: our latest SavvyLevel® S5 (Savvy5) is mounted internally only.

Q. Why is SavvyLevel® standard in high-end vans and why is SavvyLevel® considered the BEST on the market?

Ans. When you choose SavvyLevel®, you're investing in the original and best light weight, comparably lower cost levelling solution that's far superior (in fact absolutely NO comparison) to free apps and imitations. We are not just saying that because it is our product - we say this confidently as it is TRUE. This is why SavvyLevel® has 98% of all its reviews positive and 5 star.

But that's just the beginning. SavvyLevel® is proudly Australian-made, owned, and operated, supporting Aussie families every step of the way.

Did you know we have dedicated apps for motorhomes and caravans? Our unique hitch height feature streamlines the coupling process in one go, and our fully integrated levelling solution will guide you through which wheel to lower or raise if using airbags as well as which wheel to ramp if using ramps or blocks. And speaking of levelling, SavvyLevel® calculates the precise blocks or ramp heights you need, ensuring you'll never overstep your ramps. 
Experience smooth, seamless levelling with SavvyLevel®. Our cutting-edge technology offers 'Zero Calibration'/'Set Level', ie. SavvyLevel® remembers your preferred level, making each setup a breeze.

Discover the power of 10x Zoom, a feature essential for accurate levelling of angles less than 5 degrees.

Q. Can I mount my SavvyLevel® anywhere on my caravan or motorhome?

Ans. If you have SavvyLevel® S3 or SavvyLevel® S4:

And you have a motorhome; you can essentially mount the SavvyLevel® anywhere inside horizontally on sturdy floor.

If you have a caravan; you can either mount the SavvyLevel® internally or externally on the A frame.

Install the unit internally if you:

  • have a fiberglass or composite (fiberglass, foam, adhesive) Caravan, or
  • have a front window with a shelf where to mount the unit, or
  • have a tunnel boot at the front with a plastic door (mount in tunnel boot).

Install the unit externally if you:

  • have a heavily metalized Caravan that does not allow the Bluetooth® signal (if mounted internally) to reach the tow vehicle - if unsure use the 9V battery adaptor to test.
  • prefer to mount it externally due to wiring or other reasons.

SavvyLevel® S5 is mounted internally as its Bluetooth® performance has been significantly improved.

Q: I can't connect to my SavvyLevel® device from my mobile?

 1. Did you try connecting with another mobile? If NOT, please try now and if it worked, send us a message of the issue via 'Contact' on our website, savvylevel.store

 2. Has Location Services been switched on in the phone settings? If so, please turn location services off then on again. If not, please turn location services on NOW and try again.

3. Have you tried to connect with Bluetooth pairing or connect via the SavvyLevel® app. SavvyLevel® connects directly via the app - not the traditional pairing methods you might be used to. SavvyLevel® is EASY to connect for this reason.

4. If your SavvyLevel® is externally mounted, did you follow the instructions precisely to achieve IP68 rating when it was installed to seal the unit from external environmental hazards, ie. prevent water ingress? This is very important. Contact us via 'Contact' on our website.

5. Have you checked the battery directly at the 'Connection Point' to ensure your SavvyLevel® is getting power?

6. Has anything changed in the period between when it worked and when it stopped working?

7. If all fails, contact us via 'Contact' on our website, savvylevel.store

Q: What's the advantage of using SavvyLevel® over traditional leveling methods?

Ans: SavvyLevel® offers precise 3D levelling, ensuring your entire vehicle is level according to your preferred settings. Unlike traditional methods, it considers the entire vehicle's orientation/area and doesn't require constant adjustments.

Q: How do I calibrate SavvyLevel® to my preferred level?

Ans: Once your vehicle is level as per your preference, press and hold the 'Zero Calibration'/'Set Level' button on the Savvy App in 'Settings'. It will save this level as your reference for future levelling, and it will be stored inside the SavvyLevel® itself.

Q: Can I use SavvyLevel® for levelling my RV while parked on uneven terrain?

Ans:

Absolutely! SavvyLevel® is designed to accurately level your RV on various terrains, ensuring a comfortable and stable experience wherever you're parked.

Q: Does SavvyLevel® require a constant power source for operation?

 Ans: Our latest SavvyLevel® S5 (Savvy5) operates using power supply from 12 - 24V and  can be powered in one of two ways:

USB power -> Easy to plug in, but the app will not show your RV battery voltage.

RV battery connection -> Connects to an existing RV battery line and allows the app to display your RV battery voltage.

Q: Are the movements of SavvyLevel® jerky and unstable like those of free apps and cheaper products, making the levelling process difficult?

Ans:

Absolutely not. SavvyLevel® stands out by delivering remarkably smooth and stable movements that precisely replicate your RV's motion. Unlike mere screen app movements, SavvyLevel® offers seamless integration, providing a comprehensive leveling solution that ensures your experience is nothing short of exceptional.

Q: Is SavvyLevel® compatible with all types of RVs and motorhomes?

Ans: Yes, SavvyLevel® is designed to work with a wide range of RVs and motorhomes, regardless of their size, make, or model. It has a dedicated app for caravans and another dedicated to motorhomes. SavvyLevel® is offered on both iOS and android platforms at NO extra cost.

Q: Can I share my SavvyLevel® settings with other devices?

Ans: Yes, you can use the SavvyLevel® app to save and restore your settings on different devices, making it convenient if you use multiple devices. SavvyLevel® will only connect with one device at a time however as it offers a completely encrypted connection making it a safe coupling between the SavvyLevel® and your smart device. This way you can never connect with some else's SavvyLevel® once initial encrypted connection is formed.

Q: Is there a warranty for SavvyLevel®?

Ans: Yes, we offer a comprehensive 10 year warranty for out latest SavvyLevel® S5. Please refer to our website or product documentation for details on the warranty period and terms.

Q: How can I update the software of my SavvyLevel®?

Ans: Check Apple Store or Play Store for updates.

Q: Does SavvyLevel® work with both iOS and Android devices?

Ans: Yes, SavvyLevel® is compatible with both iOS and Android devices, allowing you to use it with your preferred mobile operating system.

Q: Can I use SavvyLevel® for other applications besides levelling RVs?

Ans: While SavvyLevel® is primarily designed for RV leveling, it can be adapted for various applications where accurate levelling is essential. For instance, it can be used to level cranes, to check levels of benches and floors etc. SavvyLevel is a precision instrument and not a toy, therefore it can be used in the building industry. Did you know food trucks also utilise the levelling capability of the SavvyLevel as well as cabinet makers.

If you happen to use SavvyLevel® unit for applications other than in RV levelling, ensure that you pre-calibrate saved level in 'Settings' to a perfect horizontal level.

Q: Tired of spending precious camping time levelling your RV the old-fashioned way?

Ans: Say goodbye to guesswork and frustration! With SavvyLevel®, you'll enjoy hassle-free levelling in minutes, so you can start relaxing sooner.

Q: Concerned about potential damage to your RV's frame or are you seeking alternatives to the added weight and expenses associated with other available systems?

Ans: SavvyLevel® offers a solution that addresses both concerns. With SavvyLevel®, there is no damage done to your frame, as it offers a secure and non-intrusive installation that preserves your RV's structural integrity. Weighing in at less than 200g, SavvyLevel® presents a lightweight and cost-effective choice, priced at a fraction of other levelling systems. 

Q: Want to make sure you're getting the most accurate levelling every time?

Ans: SavvyLevel®'s advanced technology provides precise 3D leveling, ensuring a stable and comfortable camping experience, no matter the terrain.

Q: Concerned about overloading your RV with excess gear?

Ans: SavvyLevel®'s lightweight and compact design won't add unnecessary weight, making it the perfect addition to your RV setup. In fact, SavvyLevel® weighs less than 200g.

Q: Looking for a versatile levelling solution that fits all RV types?

Ans: SavvyLevel® is compatible with a wide range of RVs and motorhomes, guaranteeing a perfect fit for your vehicle, regardless of its size or model. SavvyLevel® has a dedicated app for caravans and motorhomes.

Q: Tired of constantly monitoring your RV's level during your stay?

Ans: SavvyLevel®'s memory function saves your preferred level in the unit itself, meaning you can set it and forget it, leaving you to enjoy your time without interruptions.

Q: Fed up with the constant need to monitor your RV's battery while on your trip?

Ans: Say goodbye to battery worries with SavvyLevel®'s remote battery feature (when the unit is powered up directly to RV's battery line, 12-24V). Keep track of your battery supply effortlessly through a simple tap on the app.

Q: Why is SavvyLevel® an innovative solution trusted by industry professionals?

Ans: SavvyLevel® is the chosen levelling device for high-end RVs proving its reliability and effectiveness in demanding situations. It is fully Australian Made offering quality throughout. 

Q. Why Is Precision So Important? 

Ans: Typical Error of 0.5 Degree's in Other Products & Phone Levellers

This means the following:

Other products & phone levellers have angle errors of +/- 0.5 degrees & increase to several degrees as the temperature changes from freezing to a hot day!

This means:

Tilt Error: +/- 0.5 degree angular error means up to a 52mm variation around a desired level for a 3m width increasing up to 260 mm if the temperature changes from cold to hot!

Pitch Error: +/- 0.5 degree angular error means up to 157mm variation around a desired level for a 9m length increasing up to 780mm (2/3 of a meter) if the temperature changes from cold to hot! 

SavvyLevel® Precision of 0.1 Degree

This means the following:

SavvyLevel® has an angle error of +/- 0.1 maintained from freezing to hot by means of the on board advanced mathematical engine.

This means:

Tilt Error: +/- 0.1 degree angular error means up to a maximum of 10mm variation around a desired level for a 3m width without change if the temperature changes from freezing to hot!

Pitch Error: +/- 0.1 degree angular error means up to a maximum of 31mm variation around a desired level for a 9m length without change if the temperature changes from freezing to hot!

Very practical!

Remember, SavvyLevel® isn't just a levelling device; it's a game-changer for RV enthusiasts seeking seamless, enjoyable, and safe adventures. Get yours today at https://savvylevel.store and experience the difference!